Hawaii State Invoice System

Frequently Asked Questions

How do I pay my invoice?

Go to: https://invoice.ehawaii.gov.
Enter the number from your invoice or from the email you received from the eHawaii.gov Office Manager.
Select "Look Up".
Scroll to the bottom and select "Pay Now".
Select a payment method.
Select "Pay Now".
Fill in all the required information.
Select "Continue".
Select "Pay Now".
Select "Continue".

Why do I need to make a payment?

One or more of your payments for a State of Hawaii online service has returned unpaid. Please refer to the email notice you received for further details. Please do not attempt another payment through the original online service to resolve this issue.

Why can't I see the "Pay Now" button?

If your payment was not paid by the due date then it will be passed back to the State of Hawaii agency. Please contact the eHawaii.gov Office Manager if you have further questions.

Can I send a paper check instead of paying online?

In some cases, you may send a paper check. Please contact the eHawaii.gov Office Manager if you have an interest in paying via paper check.

Who do I contact if I have questions about the charges?

You may reply to the original email you received notifying you of the returned payment. Or, you may contact the eHawaii.gov Office Manager:

Phone: (808) 695-4622
Email: officemanager@ehawaii.gov

Who is eHawaii.gov?

eHawaii.gov is the payment processor for many State of Hawaii online services. To verify eHawaii.gov as the official web interface for the State of Hawaii and to verify our contact number or address information, you can go on our state website.